IT End User Support Technician
We are seeking a hands-on IT End User Support Technician. This role is ideal for someone who enjoys working directly with software, hardware, and end users in a fast-paced environment. The technician will be responsible for setting up and configuring IT equipment, ensuring connectivity, and providing basic support to users during deployment. Kindly apply and do know we value diversity in the workplace and encourage women, minorities, and veterans to apply. Thank you!
Type: Contract
Location: Bingen, WA or Arlington, OR
Responsibilities:
- Unbox, inventory, and prepare IT equipment (laptops, desktops, monitors, peripherals).
- Physically set up workstations including cabling, power connections, and peripheral installation.
- Configure devices according to company standards (OS installation, software setup, user profiles).
- Connect devices to wired and wireless networks, ensuring stable connectivity.
- Perform basic troubleshooting of hardware and network issues.
- Collaborate with IT team to ensure smooth deployment and documentation of setup processes.
- Provide friendly and professional support to end users during setup and initial use.
- Maintain a clean and organized workspace and follow safety protocols.
Requirements:
- Previous experience in IT support, help desk, or hardware deployment.
- Familiarity with Windows OS and basic networking (Ethernet, Wi-Fi setup).
- Ability to lift and move equipment safely.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team in an onsite environment.