Are an advanced Infrastructure Administrator III with skills designing and developing infrastructure systems and networks. Employees in this classification resolve the most highly complex technical problems that are escalated beyond the expertise of professional level infrastructure staff. Employees lead new infrastructure adoptions, guide infrastructure system design and deployment of infrastructure enhancements, augmentations or adoptions. They may plan, develop and present formal documentation and hands-on training to develop and enhance the expertise of entry and professional level staff and may serve in a lead role, providing work direction and guidance to technical support staff. Does this sound like you? Then please apply!

We value diversity in the workplace and encourage women, minorities, and veterans to apply. Thank you!

Location: Portland, OR (hybrid) 

KNOWLEDGE OF:

  • Network infrastructure, hardware and software including routers, switches, firewalls and wireless devices.
  • Programming languages, including visual basic, SQL, and scripting language (such as Cisco UCCX), their applications and uses.
  • Windows, Linux, SQL and Oracle based server administration and operating systems.
  • Unified communications control platform such as Cisco interface products.
  • Enterprise network monitoring systems, network system platforms, configuration management systems, standards and technology including Windows Active Directory, virtual servers and related websites.
  • Network, data and routing protocols; cabling topologies and their implementation.
  • Industry standards, technical aspects and practices for field of specialty.
  • Administration and configuration of end user applications, (such as Cisco networking gear, servers and storage); application development.
  • Physical and virtual server administration and architecture and related management tools
  • Server and desktop administration and virtualization.
  • Methods and techniques of system analysis, developing business process models, workflow or mapping and determining best practices; strategic planning and project management techniques.
  • Record keeping preparation techniques.
  • Troubleshoot and resolve infrastructure configuration and performance issues.
  • Terminal emulator and remote access technologies and methodologies.
  • Common symptoms of malfunctions of network components and possible solutions.
  • End user device usage and management; device functionality, configuration and upgrades.
  • Methodologies for managing technical change on a proactive basis
  • Network security concepts and systems; digital and data security methods, encryption, protocols and best practices.
  • The interconnectivity of system, server, virtual and network infrastructure.
  • Children Internet Protection Act (CIPA) and other applicable laws, codes, rules and regulations.
  • Oral and written communication skills.
  • Physical security access control systems and software.- Kantech (hardware and software) is a plus.
  • Video surveillance systems and software including: IP cameras, Network video recorders, ExacqVision software is a plus.
  • Video intercom systems.
  • VoIP phone system
  • Cisco certifications a plus (CCST, CCNA, CCNP)
  • Cisco route and switch technologies.
  • Cisco wireless AP and controller technologies.
  • Cisco firewall technologies
  • Cisco VoIP technologies.
  • POTS/telephony.
  • Cisco Call Manager system.
  • Cisco Unity software.
  • Cisco UCCX software.
  • Cisco CER software.
  • Akkadian software.
  • InformaCast software: Analog speakers, IP speakers, Zone controllers
  • Voice mail administration
  • PA Speaker system administration XML/JavaScript languages.
  • Other relevant physical security/telephony/VoIP systems.

ABILITY TO:

  • Plan, organize, control and administer technology infrastructure including network support operations, systems, activities and major business application systems.
  • Use command line interface/arguments and create templates and scripts.
  • Plan and implement network topology modifications; configure wired and wireless networks and devices for desired functionality.
  • Install, reinstall or upgrade mainstream operating systems, software applications and infrastructure hardware including peripherals.
  • Create clear, concise and accurate technical documentation of network topologies, system designs, processes, inventory, projects and plans; write and revise manuals and user guides.
  • Diagnose operating issues, analyze and detect errors or failures in programing or infrastructure; perform technical maintenance and repairs of network systems.
  • Apply AGILE principles to project development and problem solving.
  • Think critically about a problem, approach from multiple perspectives and adopt an effective course of action.
  • Lift, move, reposition and connect light to moderately heavy network, server and workstation equipment components according to safety regulations.
  • Serve as a technical resource and assure proper levels of technical support for end users.
  • Develop and implement long term strategic plans and project management standards.
  • Use project tracking software such as JIRA, Microsoft Project or SmartSheets.
  • Test, evaluate, recommend and install new and emerging technologies, system upgrades or process improvements; learn and transition to new technology.
  • Project management and workload distribution; create proposals and presentations.
  • Develop and maintain technical and operational procedures to implement and support the network infrastructure; create and follow proper change control procedures.
  • Learn and develop expertise in identifying security concerns.
  • Maintain current knowledge of technological advances in the field.
  • Communicate effectively both orally and in writing.

EDUCATION AND TRAINING

Completion of an associate’s degree in computer science, management information systems or closely related field and the following:

EXPERIENCE

The Infrastructure Administrator III requires five (5) years of experience as an administrator or engineer of infrastructure systems with complex multi-platform networks, development and integration on multiple platforms, diagraming and documenting network infrastructures, conducting network systems analyses, developing security systems, developing and delivering systems operations training, mentoring junior-level staff and supporting and troubleshooting infrastructure. Experience in a lead or supervisory role is desirable.

Experience working in a public K-12 school district or public agency serving and supporting a richly diverse community is highly desirable.

A bachelor’s degree in one of the identified fields may substitute for a maximum of two (2) years of the required experience.

SPECIAL REQUIREMENTS

This classification requires the use of a personal automobile and possession of a valid driver’s license.

May participate in rotating on-call shift work to respond to issues that occur beyond the traditional workday.

WORKING CONDITIONS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Persons with certain disabilities may be capable of performing the essential duties of this class with or without reasonable accommodation, depending on the nature of the disability.

Work Environment: Work is performed primarily in a standard office environment, data centers, and on school campuses with frequent interruptions.