Job Purpose

The Director of Information Technology is responsible for managing and directing the Company’s information technology (IT) applications, operations, infrastructure, and strategic direction. This is a critical role as IT is crucial to drive the Company into the future.

Duties and Responsibilities

Leadership

  • Build, manage, and lead the IT Department by recruiting, training, and mentoring employees, communicating job expectations, and evaluating performance.
  • Connect and build relationships across the company outside of the IT Department to foster the collaboration and teamwork needed to achieve objectives.
  • Manage company-wide IT infrastructure and technology systems.
  • Provide technical and strategic direction to both the infrastructure and internal software application teams.
  • Identify areas of opportunity and implement strategic solutions to enable the business to advance forward.

Duties

  • Active participant in full life-cycle implementation of IT projects, including ERP, Warehouse Management System, E-Commerce, and Business Intelligence
  • Ensure security of data, network access, backup systems, and disaster recovery
  • Manage a 3-year technology investment roadmap, annual technology budget, and ensure cost effectiveness
  • Provide on-call IT support after hours when needed
  • Perform other related duties as assigned

Results

  • Maintain technical and compliance reports, records, and documentation
  • Ability to critically think through business challenges and how to leverage technology as both practical and effective solutions

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
  • 10+ years of experience working in IT operations or applications, managing technology teams, and overseeing large IT projects
  • Excellent comprehension of computer systems, security, systems and network administration, databases and data storage systems, and telecommunication systems
  • Strong knowledge of project management principles
  • Experience working with a multi-site, multi-state company

Interpersonal Skills

  • Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment.
  • Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types.
  • Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold.
  • Ability and willingness to identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customers and employees.
  • Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groups.
  • Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy.
  • Ability to function independently, as part of a team, and as a leader within your own cohort with a positive attitude, strong work ethic and commitment to excellence.
  • Ability to think and respond quickly, positively, and professionally to constantly changing circumstances.
  • Ability to appropriately manage stress and interact with others.

Working Conditions

This position works on a computer in an office and on the road visiting different locations and vendors. The typical working days for this position are Monday-Friday with the working hours usually falling in a 7 am to 5 pm window with extra hours and weekend work as needed.

Physical Requirements

  • Position will be based 3-4 days per week in Hillsboro, OR
  • Ability to sit and/or stand for extended periods of time
  • Must be able to work in an office environment
  • Both local and overnight travel may be required
  • Ability to utilize all appropriate safety equipment

Direct Reports

IT Applications Manager, IT Operations Manager, and Project Manager