Systems Administrator

We are a privately owned independent wholesaler operating in the Pacific Northwest, and we are currently seeking an experienced Microsoft/O365 Azure Admin to join our team. Come work for a great manager with a funny sense of humor, and a company that has an iconic brand in the market. Please do send us your resume and do know we value diversity in the workplace and encourage women, minorities, and veterans to apply. Thank you!

Type: Full-Time

Location: Vancouver, WA

Position Summary

Microsoft/O365 Azure Admin is responsible managing and maintaining the Microsoft stack, such as O365, Exchange, Active Directory, Azure Active Directory, SharePoint, Teams, OneDrive, etc.  This role is dedicated to implementing, optimizing, stabilizing, and supporting the modern workplace that helps support and delivers transformative solutions to our work force.

The Microsoft/O365 Azure Admin manages and maintains the documentation as to how all system solutions are setup, configured and supported.  They are also responsible for capacity planning to ensure the system and services meet the business demand. Microsoft/O365 Azure Admin supports and monitors all forward-facing solutions, including the troubleshooting and hands-on support to ensure optimal uptime.

The Microsoft/O365 Azure Admin will partner with business leaders to plan, design and manage the future needs of the business to ensure the right services and capabilities are properly planned for and implemented in an agreed upon timeframe. 

The ideal candidate will have a balanced focus on technology and Customer Service and be willing to cover the call queue as needed.

Must be able to articulate complex ideas in both written and verbal formats in a manner that can be understood by various levels, such as, end users, project managers, BSA’s and or executive leadership.

Primary Duties and Responsibilities

·      Microsoft Office 365 technical subject matter expert to include expert level understanding of Azure, Azure AD, Enterprise Mobility + Security, Intune, Exchange etc.

·      Expert knowledge of major Microsoft cloud-based back-office systems including Azure AD, Exchange, SharePoint/OneDrive, Security & Compliance, ATP, Intune, Autopilot, Teams, etc.

·      Manage, maintain, and support the Modern Workplace implementation and ongoing support initiatives

·      Configuration and maintenance of policies, settings, and packages within the 365 ecosystems

·      Administrator of O365 and Exchange Online

·      Experienced in Microsoft Active Directory, Azure AD, group policies, user profiles within Windows environment

·      Azure Administration tools SSO and Federation of the configuration of applications to make use of Azure/Active Directory Services, Directory services replication/synchronization, Kerberos, Active Directory compliance for Schema Extensions, DEA (Directory Enabled Applications), SMTP Query management, LDAPS, AD integration security, federation services, and Forest system context management for application services.

·      Demonstrates commitment to organization’s policy framework and practices continuous improvement.

·      Experience with security protocols such as LDAP/LDAPS, SAML, WS-Federation, and OAuth

·      Ability to automate processes using major scripting or programming languages such as PowerShell and Python

·      Responsible for defining and managing endpoint profiles throughout the enterprise from design to deployment and steady state

·      Collaborate with infrastructure, cloud, and network administrators to ensure efficient operation of the end user computing environment

·      Function as the primary resource for endpoint hardware configuration, software deployment, and security/patch maintenance policy

·      Help to automate and build Software Packages for Autopilot / Intune deployment

·      Design, test, and deploy secure base images for enterprise use

·      Package, test, and deploy applications in various forms to various business units

·      Maintain device collection health and automation

·      Printer management – deploying, decommissioning, procurement, device selection, etc.

·      Experience with desktop firewall and Anti-Virus/Malware technologies

·      Advance knowledge of: Windows10; Powershell and IAM

·      Expertise in troubleshooting for Windows, Mac, Android and iOS operating systems

·      Create technical documents of implementations, break-fix solutions, etc

·      Assists in creating materials for end-user frequently asked questions (FAQs)

·      Excellent communication skills and customer service attitude

·      Work autonomously or within a diverse team of professionals

·      Excellent Communication skills; both oral and written

·      Have efficient time management, attention to detail and critical thinking skills

·      Work directly with the service desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed

·      Write and publish Root cause analysis/A3’s

·      Perform routine/scheduled audits of the systems, including all backups

Minimum Education/Experience

2-4 year degree and or 5 years of experience supporting an enterprise environment.  Minimum of 2 years of experience for the following systems and services:

·      Azure AD admin

·      Exchange/Exchange online admin

·      IAM Admin

·      O365 admin

·      SharePoint admin

·      Microsoft O365 Certification, preferred

·      Azure Certification, preferred