2630 Business Systems Analyst

Location: Portland, OR

If you are interested to work for a company that is an emerging leader in the Bio/Pharma space please do keep reading! We are looking for a Business Systems Analyst who’s got some Project Manager skills to join our team. And if based on what you read here with our posting you think you’re the right person, we would love to hear from you! Please send your resume to, and do know we value and encourage diversity in the workplace and women, minorities, and veterans are highly encouraged to apply. Thank you!

Job Type: FTE

Additional Information:
Responsibilities include, but are not limited to:
• Partner closely with Client Services Lead in support of implementation of client applications to enable client start-up targets
• Attend client meetings and design sessions
• Log, track and drive resolution of functional and technical issues discovered during implementation and prior to go-live
• Ensures adherence to required deliverables and milestones of Project Management SOPs
• Drive project-specific validation activities including study testing, system set-up, and implementation activities
• Support system integration activities, including configuration and change control
• Develop, implement and oversee client communication plans, including service level agreements data management and support procedures, as per our SOPs
• Support Client Services Lead in supplies consulting and analysis required
• Customer Support point of escalation for any system or support issues where required; develop training materials and train Customer Support staff on study application support procedures and client standards
• Monitor study issues for trends to enhancement opportunities or additional training needs
• Develop client governance materials and participate in client business reviews
• Participate in client audits

Qualified candidates will possess:
• Minimum of 3 years of experience in the clinical research field or 7+ years of relevant system implementation experience in a related industry
• Software implementation and testing experience. If you have experience in clinical research or a supply chain related industry that is icing on the cake but certainly not required
• Project management experience working with cross-functional business and technical teams, preferably as project lead
• A Bachelor's Degree, ideally in a life science, supply chain management, an information technology field, or equivalent experience
• Candidates must possess excellent verbal and written communication skills.
• This position requires up to 25% business travel.

Additional skills preferred:
• Knowledge of US FDA Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) GCP regulations, Electronic Records; Electronic Signatures regulation (21 CFR Part 11) and EU Annex 11
• Clinical supplies forecasting and management experience
• Supply chain certification or experience
• Experience with clinical supplies forecasting/simulation tools
• Experience working with agile development methodology